Privacy Policy

BambooHousing.ca ("Bamboo," "we," "us," or "our") is committed to protecting your privacy and personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use BambooHousing.ca.

1. Collection of Personal Information

We collect personal information that is necessary to provide our services, including:

a. Information You Provide to Us

• Account Information: Name, email address, phone number, and password when you create an account.
• Listing Information: Property details, rental price, and availability if you post a listing.
• Communications: Messages and inquiries sent through our platform.

b. Information Collected Automatically

• Usage Data: Interactions with our platform, including page visits and clicks.
• Device Information: Browser type, IP address, and operating system.

We only collect personal information by lawful means and will obtain your consent before collecting, using, or disclosing your data, except where permitted by law.

2. Use of Personal Information

We use your personal information for the following purposes:

• Providing and improving services (e.g., managing listings, facilitating rental connections).
• Communicating with you (e.g., responding to inquiries, sending notifications).
• Personalizing your experience (e.g., displaying relevant listings).
• Ensuring security and preventing fraud (e.g., verifying identities).
• Complying with legal and regulatory requirements.

3. Disclosure of Personal Information

We do not sell or rent your personal information. However, we may share it in the following cases:

• With other users (e.g., landlords and renters can see limited details to facilitate rentals).
• With service providers (e.g., payment processors, analytics services).
• When required by law (e.g., legal compliance, law enforcement requests).

4. Your Rights & Choices

Under PIPEDA, you have the right to:

• Access and update your personal information.
• Withdraw consent for data collection (this may affect your ability to use our services).
• Request deletion of your account and associated data.
• Opt-out of marketing communications.

5. Data Protection & Security

We take appropriate technical and organizational measures to safeguard your personal information, including:

• Encryption of sensitive data
• Secure authentication measures
• Restricted access to personal information

6. Data Storage & Retention

Your personal information is stored in Canada or in other jurisdictions where our service providers operate. We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage or disable cookies through your browser settings. However, disabling cookies may affect website functionality.

8. International Users

If you access BambooHousing.ca from outside Canada, your personal data may be transferred to and stored in Canada, where PIPEDA applies. By using our services, you consent to this transfer.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes occur, we will notify users via email or a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:

📧 Email: thebamboohousing@gmail.com
🌐 Website: https://bamboohousing.ca