Frequently Asked Questions

We care about your safety! Read our guide on How to Spot and Avoid Rental Scams for tips, warning signs, and how Bamboo helps keep you safe.

We would love to hear your feedback!
Send us a message @bamboohousing.ca
Email us at thebamboohousing@gmail.com

We only store data that you enter into Bamboo which includes data for any listings you post, messages sent between you and other users, and any information you enter about yourself on your profile. Passwords are encrypted and stored securely.

Go into Edit Profile, click Delete Account button. After which all data associated with your account shall be deleted. If you encounter any difficulty email us at thebamboohousing@gmail.com

When posting, you may purchase a "featured" listing. A featured listing will appear above regular listings, increasing the number of views your post receives. You can also choose to be featured on Bamboo Housing's instagram, gaining even more views on your post. To see an example of a featured instagram listing, click here.

If you provide a valid University email address, you will be University Verified. Your profile, and any listings you post, will receive the green student verified checkmark. You will also receive student discounts while posting featured listings.
With the abundance of scams, we highly recommend getting verified to increase trust with other users.

To post, simply sign up and click on "Post New Listing" in the header. Here you can fill out information, add pictures and then post. You will also have the option to purchase a featured listing.

To remove a listing, click on "My Postings" and find your posting. You can either delete the listing by clicking on the "Delete Listing" button, or by clicking the "Mark as Rented" button.

Go to "Messages" in the header. If you're a seller select "To Buyers", If you're a buyer select "To Sellers". If the posting has been closed select "Closed".

When you sign up, you are automatically signed up for our weekly newsletter of all new listings from that week! To unsubscribe follow these steps

We cover these universities:

• McGill University
• McMaster University
• University of Alberta
• University of British Columbia - Vancouver
• University of Calgary
• University of Guelph
• University of Ottawa
• University of Toronto - St. George
• University of Waterloo
• Western University
• Wilfrid Laurier University

We cover these cities:

• Calgary
• Edmonton
• Guelph
• Hamilton
• London
• Montreal
• Ottawa
• Toronto
• Vancouver
• Waterloo